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Client: Sagastrand Beach Resort

Business Overview​

Seaside resort and event venue in the Philippines. undergoing a digital transformation to professionalize management.

Strategic Goals (FY2026)​

  • [e.g., 100% Digital Guest Check-in]
  • [e.g., Integrated Inventory Management]

Services Provided​

  • ERP Implementation: Full Odoo suite (Hotel, POS, Inventory, HR).
  • IT Support: Network and device management for the resort.
  • Consulting: General Management consulting (Helen Badenhorst).

SLA & Support Tier​

  • Tier: [e.g., Gold / Silver / Standard]
  • Response Time: [e.g., 24 Hours]
  • Criticality: Medium (Hospitality)

Key Infrastructure & Tech Stack​

  • Odoo: Main ERP system.
  • Unifi: Network infrastructure.

Key Contacts​

  • Primary: Helen Badenhorst (General Manager)
  • NetBox: [Link to Tenant]
  • Grafana: [Link to Dashboard]
  • Odoo: [Link to Partner Record]