Client: Koruna Assist
Business Overview​
Koruna Assist is an outsourcing service provider for mortgage brokers in Australia. They aim to automate the loan processing pipeline using their "AI Broker" platform.
Strategic Goals (FY2026)​
- [e.g., Launch AI Broker SaaS to public]
- [e.g., Automate 80% of loan application processing]
Services Provided​
- Managed IT & Security: Full support for internal staff and infrastructure.
- AI Broker Platform: End-to-end development of the automation engine.
- ISO 27001 Compliance: Consulting and audit preparation.
SLA & Support Tier​
- Tier: [e.g., Gold / Silver / Standard]
- Response Time: [e.g., 4 Hours]
- Criticality: High (Development Partner)
Key Infrastructure & Tech Stack​
- Supabase: Backend database for AI Broker.
- n8n: Workflow automation.
- Bitdefender: Endpoint security.
Key Contacts​
- Primary: [Client Contact Name] (Director)
Key Links​
- NetBox: [Link to Tenant]
- Grafana: [Link to Dashboard]
- Odoo: [Link to Partner Record]