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Client: Koruna Assist

Business Overview​

Koruna Assist is an outsourcing service provider for mortgage brokers in Australia. They aim to automate the loan processing pipeline using their "AI Broker" platform.

Strategic Goals (FY2026)​

  • [e.g., Launch AI Broker SaaS to public]
  • [e.g., Automate 80% of loan application processing]

Services Provided​

  • Managed IT & Security: Full support for internal staff and infrastructure.
  • AI Broker Platform: End-to-end development of the automation engine.
  • ISO 27001 Compliance: Consulting and audit preparation.

SLA & Support Tier​

  • Tier: [e.g., Gold / Silver / Standard]
  • Response Time: [e.g., 4 Hours]
  • Criticality: High (Development Partner)

Key Infrastructure & Tech Stack​

  • Supabase: Backend database for AI Broker.
  • n8n: Workflow automation.
  • Bitdefender: Endpoint security.

Key Contacts​

  • Primary: [Client Contact Name] (Director)
  • NetBox: [Link to Tenant]
  • Grafana: [Link to Dashboard]
  • Odoo: [Link to Partner Record]