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Client: HSD Finance

Business Overview​

Financial advisory and mortgage broking firm based in Brisbane. High requirement for data security due to financial regulations.

Strategic Goals (FY2026)​

  • [e.g., Maintain ISO 27001 compliance]
  • [e.g., Expand to 2nd office location]

Services Provided​

  • Managed IT & Security: Ensuring a secure environment for financial data.
  • Compliance: Adherence to financial industry data security standards.

SLA & Support Tier​

  • Tier: [e.g., Gold / Silver / Standard]
  • Response Time: [e.g., 4 Hours]
  • Criticality: High (Financial Data)

Key Infrastructure & Tech Stack​

  • Microsoft 365: Email and document storage.
  • Bitdefender: Advanced endpoint protection.

Key Contacts​

  • Primary: [Client Contact Name] (Principal Broker)
  • NetBox: [Link to Tenant]
  • Grafana: [Link to Dashboard]
  • Odoo: [Link to Partner Record]